Creating a world where teams can collaborate effortlessly

Mandate: Deploy a remote call center.

All agents working from home. We provided a flexible solution capable of supporting agents in remote areas with unreliable internet.

Marie-Claire Boutiques' call center uses the Simplicom VoIP phone system. With over 75 stores across Eastern Canada, Marie-Claire is a key player in Quebec fashion. When setting up their new call center, Simplicom offered a flexible solution allowing agents to work remotely using either internet or analog connections. Agent management is facilitated through the Simplicall online portal. Simplicom provided a reliable, cost-effective solution, contributing technologically to a prominent Quebec fashion brand.

A reliable and cost-effective solution.

Expedia Cruises Blainville is a team of experts ready to advise on all types of travel, including cruises, all-inclusive resorts, à la carte vacations, hotels, insurance, and more. As a travel agency, they have access to exclusive rates, often lower than the best prices found online. The Simplicom VoIP phone system enabled Expedia Cruises Blainville to achieve significant savings by centralizing all their telecommunication needs onto a single platform. Simplicom is proud to contribute to the success of this thriving company!

We greatly appreciated their availability and the close follow-up on the matter.
‍Francis Desjardins – Owner, Healthcare Professional, Montreal, QC

My organization had the pleasure of using Simplicom's services to find the best telephony solution tailored to our needs, and to handle its installation and deployment. Their deep knowledge of current telephony technology and quick understanding of our requirements enabled us to make well-informed decisions. We greatly appreciated their availability and close follow-up throughout the process. The excellent customer experience and their expertise convinced us to use their services again without hesitation.